GoDaddy.com has issued an apology and customer account credits for the Go Daddy service outages that occurred on September 10, 2012.
Go Daddy customers who experienced intermittent service outages on September 10th that may have impacted your website, your email, and other Go Daddy services have been issued account credits to cover the outages.
About Go Daddy Service Outage
The Go Daddy service outage was due to a series of internal network events that corrupted router data tables.
At no time was any sensitive customer information compromised including credit card data, passwords, or names and addresses.
As a result of this disruption, qualifying customer’s GoDaddy accounts will be credited for the value of 1 month of service for each plan that has at least 1 active or published site (Web Hosting, Quick Shopping Cart, Website Builder, Email, etc.).
Redeem Your Go Daddy Account Credit
You must redeem your credit by September 20, 2012, at midnight (Pacific Time).
You can log in to your account through this Go Daddy Account Credit Link to redeem your credit.
Your in-store credit will expire 2 years after redemption and cannot be refunded for cash.
Qualifying Go Daddy Plans for Account Credits
Go Daddy will issue you a credit for 1 month’s value of the following plans you own that had at least 1 active or published site as of September 10, 2012:
- Web Hosting
- WordPress Blog Hosting
- Website Builder
- Quick Shopping Cart
- Dream Design Team Website Design or Web Store Design
- Dedicated or Virtual Dedicated Servers
- Any Paid Email Account (Web-Based or Hosted Exchange)
Go Daddy sent out an apology email to current customers today (September 14th) with information about the account credits that have been issued, so check your inbox for an email from Go Daddy.
Check out these GoDaddy Discounts as well for savings on Go Daddy services.
Visit your GoDaddy.com account today to redeem your credits for the September 10th Go Daddy service outages.