When you sign up for AT&T home Internet services, you’ll be told you must purchase a modem from AT&T in order to properly connect to your AT&T DSL Internet services.
However, if you already own a DSL modem, then this seems like a big waste of money and a ploy by AT&T to get you to purchase their modems.
You don’t necessarily need to purchase an AT&T modem to use their Internet services, but AT&T makes it hard to get the information you need to configure your current modem to work with AT&T Internet services if you don’t purchase a modem from AT&T.
If you’re not technically inclined, then you may just want to purchase an AT&T modem, but if you own your own modem already, you may want to consider trying to use your current modem before paying an additional $50 to $100 for a new modem from AT&T.
Here’s How to Configure Your Current Modem to Work with AT&T DSL Internet Services
AT&T modems use the PPPoE protocol to access the Internet, so you’ll first need to adjust your modem to use PPPoE.
Make sure your computer is connected to your modem, even if the Internet is not working.
You can then access your modem settings by entering 192.168.0.1 into your browser, which should open your modem access window (or check on your modem info sheet to see how to access your modem settings).
Under the advanced modem settings, switch your Internet access protocol to PPPoE.
It will request a member ID and password for which you should enter:
Member ID: firstname.lastname@example.org
Your Internet indicator light on your modem should work after you change these settings, which will give you access to a specific AT&T server for setting up your Internet service.
Now enter 18.104.22.168 into your browser, which will give you access to the AT&T member ID and password setup page.
Enter your appropriate information, and when it asks you if you have a current member ID and password, enter No, as this will then allow you to set up your personal member ID and password.
Once you’ve completed these steps, you can then go back into your modem settings and change the PPPoE member ID and password to your new information.
You should now have full access to your AT&T Internet services, without having to use the AT&T modem, which can save you up to $100.
If you’re still having issues, make sure your modem settings for VPI/VCI are 0/35 respectively.
If you already have your own DSL modem when you sign up for AT&T DSL Internet services, then you may want to configure your own modem to work with AT&T before paying for a new AT&T modem.
If you are a current AT&T customer, check out the AT&T Rewards for Referrals Program to earn cash bonuses for referring customers to new AT&T services.
Take advantage of using your current modem when you sign up for AT&T Internet services to avoid purchasing a new modem from AT&T.